We believe all Borrowers have the right to…
- The best available rates. Our RateMatch system will quote the best rates available at the time of your search, based on the loan criteria you enter.
- An appropriate loan recommendation. We consider your financial needs and other information you provide us to offer you a choice of the most suitable loan products from which to choose.
- Upfront disclosure of all fees and charges. We provide detailed pricing online, including a breakdown of closing costs and our most accurate estimates of any third party fees or taxes associated with your loan.
- Timely response to all communications. We return phone calls and respond to emails promptly, so you are informed of the progress of your loan. We also provide online chat for immediate answers during business hours.
- A Hassle Free experience. Nothing is worse than last minutes delays or showing up at closing and finding out your rate or fees have changed. We’re committed to proving a smooth experience from application to closing, without any unexpected changes.
