CenturyPoint Mortgage Customers Say...
"Superior Customer Service"
Keri was concerned about using an online lender, and was convinced by our outstanding customer service.
"I was worried about seeking a mortgage from a bank that I encountered online. However the superior customer service that I received convinced me to use Century Point. I had also spoken with my local bank and Charles Schwab, and no one provided the outstanding service that [my loan officer] did. She responded promptly to my emails, called at the appointed times, and always provided me with up to date information that was clear, accurate, and very easy to read."
Keri - Anchorage, AK
"You website is outstanding"
Viresh was looking for a lender that priced multiple loan products online, with clear, direct pricing.
"Your website is outstanding when it comes to searching the available loan options at any given time. It is especially great to be able to see that one can get a tailor-made set of loan conditions (points, closing costs, etc.) and see exactly what the bottom line will be for each set of choices. All this information made it very easy for me to determine the best terms for my needs. I have not seen another website that is so comprehensive"
Viresh - Chicago, IL
"Handled much more smoothly than my expectations"
Mark was not sure a lender in a different state would be able to meet his needs. Here's what he had to say after closing his loan with CenturyPoint Mortgage.
"Thank you for all your time and efforts in answering my questions and responding to my e-mails. I have only done one home loan in the past, and this is my first re-finance of any kind. Considering your offices are in Georgia and I am in California, this was handled much more smoothly than my expectations. I really appreciate the efforts and very professional treatment that you put forward to allay my concerns and provide service above and beyond.
Mark - Chatsworth, CA
"I have already referred 4 people to your site"
Tracy has a very time consuming job, and was concerned about the closing process
"I especially was impressed with the in home notary when I was tight on time, which allowed us to close before the holidays. I have already referred 4 people to your site to consider for a refinance - keep up the great service."
Tracy - Wilson, NC
"Our situation was a little out of the ordinary..."
Gerri wanted to be sure to get a good deal on her loan, in spite of a complicated situation. CenturyPoint delivered.
We could not be more pleased with our experience of purchasing a home using CenturyPoint Mortgage. Our primary concern was total short and long-term costs. In comparing interest rates and closing costs across multiple companies we found that CenturyPoint provided the best terms by a long shot. On top of that, our situation was a little out of the ordinary, and even though there was no face-to-face interaction, our agent made sure that all of the complicated details were handled promptly, effectively and to our advantage. It was truly a great experience working with CenturyPoint Mortgage.
Gerri - Charlottesville, VA
"No nonsense, no doubletalk"
Peter wanted clear and direct answer to all his questions. As a certified UpFront Mortgage Lender, CenturyPoint is on the level.
"I want to personally thank you for all your excellent follow up and personal service and attention. I also appreciate the "no-nonsense, no-doubletalk" approach to lending your company has taken, from your easy to use website to the straight answers to questions given over the phone and by email."
Peter - Elk Grove, CA
