First-Rate Customer Support

We want your mortgage experience to go as smoothly as possible, so if you have questions about a mortgage or problems with our web site, please let us know.

Questions

We are always happy to answer your mortgage questions. During business hours (8:30am – 7:30pm EST) you can chat live online with a Mortgage Specialist, or call us to talk to someone in person. You may also leave a message after hours and we'll call you back the next business day. If you prefer, send us an email, and let us know when and how you’d like to be contacted.

Chat: Click the box on the right to chat now

Call: 877-998-9900

eMail: questions@mycenturypoint.com

Closings

For information about your mortgage closing, contact our closing department at 877-998-9900.

Trouble Getting eMail from CenturyPoint?

If you have requested information from our website, such as a closing cost email, and have not received the message, here are a few tips:

Check to see if the message is in your spam filter or junk mail folder
Add the domain "centurypointmortgage.com" to your trusted senders list
Put our address in your email contacts: questions@mycenturypoint.com
Contact your Internet Service Provider (ISP) and ask them to add us to their "white list" of approved email senders.

We have noticed email delivery issues with Comcast and AOL, so if you are using one of these email providers, please be sure to follow the steps above to ensure timely delivery of your email messages.

Having Problems with Our Website?

Click here to report any problems with our web site.